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Claims Procedure
All claims are handled by the underwriters who require that you submit
a claim form no later than 31 days after the event. You can obtain a
claim form in one of the following ways:
- Writing to
Travellers Protection Services
1, Prince of Wales Road
Norwich NR1 1AW
(Do not send any documents at this time)
- Phoning
Travellers Protection Services
UK: 0870 7744 199
Overseas: +44 870 7744 199
(between 09.30 and 17.00 Monday –Friday)
Important
In order
that your claim can be processed in the minimum amount of time, when
returning the claim form please include all relevent documentation.
Please send originals – not photocopies ( you should keep these
for your own records) You will also need to send your original insurance
Certificate and policy wording along with your original holiday booking
invoice. |