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Claims Procedure
All claims are handled by the underwriters who require that you submit
a claim form no later than 31 days after the event. You can obtain a
claim form in one of the following ways:
- All Claims except Legal expenses:
AXA Assistance Claims Centre Services
PO Box 54098
London
SW20 8UU
Tel: +44 (0) 845 601 9140
- Legal expenses only:
AXA Assistance Claims Centre Ltd
Legal Department
Windsor House
Pepper Street
Chester CH1 IDF
Tel: + 44 (0) 845 601 9142
Important
When contacting the claims handler, please have the following information to hand:
- Quote Worldwide Internet Insurance
- Policy number
- Resort and country visited
- Value of the claim
- Brief circumstances
- Travel dates
- Incident date
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