Read about our award winning Coronavirus (COVID-19) cover included on all policies here

Customer Services

If you need help with anything other than a claim please contact our award winning customer services team.

Telephone: 0203 475 4682

E-Mail: travel@outbackerinsurance.com

Our team are available Monday - Friday excluding bank holidays from 9am to 5pm

Important: before you contact us we recommend you read our Frequently Asked Questions first by clicking here, for many customers it will allow you to obtain your answer without needing to wait for an agent.

Claims Team

Please view the claims procedure for your policy by clicking here

Complaints

If you need to make a complaint then please contact our complaints team.

Telephone: 0207 183 0885

E-Mail: complaints@outbackerinsurance.com

Our complaints team are available Monday - Friday excluding bank holidays from 9am to 5pm