I had a query on my sons policy

I had a query on my sons policy, Mikhala was very helpful

Talked to Suzie

Talked to Suzie. The phone line got cut off and I was impressed she phoned back. Very friendly and made the process very easy and clear

Easy insurance and never had any…

Easy insurance and never had any problems - great price, will definitely book with them again!!

Excellent quick response from Jake and…

Excellent quick response from Jake and customer service colleagues.Not 5 stars due to significant increase in costs to extend policy for short period

Quick and easy

Quick to get through to the person I needed. She was friendly and Easy to deal with, I made the changes to my policy that were needed within minutes which is reassuring when on the other side of the world. Great experience with Nicky

second time i have used this company

second time i have used this company . Online process clear and easy to book. Easy to clarify over the phone with head office too

Professional and informative

Anca was very professional and at the same time she put me at ease. She listened attentively to my query and she asked questions to fully understand my needs. She gave me all the information I needed and made sure I was ready for my trip. Thank you again

Absolutely

Absolutely, she was very understanding and polite

Brilliant

Really easy to navigate the site and work out what I was insured for. Very clear and easy to manage

very quick response and super helpful

very quick response and super helpful, thank you!

insurance

easy and simple insurance

Professional friendly service from…

Professional friendly service from Nicky.

Bradley was super helpful on the phone…

Bradley was super helpful on the phone with sorting out an insurance policy. He also had some great advice from when he had been travelling and passed them over to ensure I have the best experience possible, I can’t thank him enough for his time and assistance!

Great and prompt customer service

Great and prompt customer service! Muskaan has helped me out lots regarding different matters and when it was too expensive to add on winter sports for a few days (due to the policy requiring that I paid for the remainder of my policy rather than the few days that I needed it) they were not only very honest regarding this but also pointed me in the right direction.

Very easy to deal with

Very easy to deal with

Tom was not only polite but very helpful

Tom was not only polite but very helpful

Really helpful person on the phone

Really helpful person on the phone, found a cheap price too.