South East Asia trip

I had questions before I booked my daughters insurance and they were quick to respond and reassuring with the answers.

First class service

Very helpful and friendly

Up and beyond customer service

Me and my partner purchased fully comp travel insurance for our trip to Asia. Everything was included, such as Covid cover, and it was great value. We unfortunately, had to end our trip early and Outbacker insurance was so helpful at sorting everything for us. The customer service was fantastic. Especially Anca who was quick to respond and resolved our issues quickly. Definitely recommend, and when we next need travel insurance we will certainly be returning customers.

It was straightforward and easy to…

It was straightforward and easy to compare with other deals

very helpful and sorted policy straight away

gave a quote and sorted policy straight away

Anca was very helpful

Anca was very helpful

My son travelled last year with…

My son travelled last year with Outbacker insurance and they were so helpful with minor things i asked got a quick response and professional attitude My son is travelling again so instantly I chose Outbacker insurance as i know they are very good...

Great medical help, just what you need when you're in an emergency.

They are very quick and helpful to respond to any medical emergencies. I felt very safe in their hands and I was reimbursed my hospital expenses. Although the claim process does take a very long time which is the only negative.

great customer service

quick to answer the phone - helpful in finding best quote and cover for the trip. Patient, never felt I was being rushed to make decision. Empathetic

User-friendly website and so easy to…

User-friendly website and so easy to find all the necessary information. Cost-effective price as well. So happy with my decision.

Great Service!

Nicky was a cheerful voice on the end of the phone and was quick and efficient in helping with my query.

Friendly customer service

I was met with such a friendly and warm welcome. The customer service operative answered all my questions and I got everything I came for on that call and more with the great customer service I received so thank-you!

was very patient and understanding.

was very patient and understanding.

Friendly and helpful team!

Went with Outbacker for travel insurance to cover my working holiday and encountered a situation where I needed to amend my policy to include winter sports after already arriving abroad. Tomas and Zyreena were quick to respond and answer my queries to make sure I was covered for my travel activities. Thank you!

Changing my policy

I had to call and make a change to my policy and Susie was extremely helpful on the phone. She sorted everything out and took extra time to make sure I was happy.

Great customer service!

I have used Outbacker several times and have always been really impressed! I spoke to Tomas this week and he was really helpful and efficient in resolving my query. Great customer service! Thank you. I would definitely recommend Outbacker!