Trustpilot 4 Star Rating 8.9 / 10 See all 544 reviews on Trustpilot

Great service
Trustpilot 5 Stars
Easy steps to follow to ensure you get the best option, amazing deal compared to what other companies were offering!

Easy to use website and quick responses
Trustpilot 4 Stars
Website was very easy to use, they were very attentive with sending through all the details so they are easily accessible for when I'm away

Great Service
Trustpilot 5 Stars
Super simple to sort insurance, detailed information. Great price too!

Smooth ride so far
Trustpilot 4 Stars
Smooth ride so far. Adequate and detailed description of the policy. Impressive customer service.

Very easy very clear excellent website…
Trustpilot 5 Stars
Very easy very clear excellent website definitely use this company again

Super pleased!
Trustpilot 5 Stars
I’m really pleased with the deal I got. I felt after lots of research that it was the best cover for money and I feel comfortable and confident with the service!

Great and easy to do
Trustpilot 5 Stars
Best company by far for my year abroad in australia! Great price and easy booking system!

Thankfully not had to claim, but seems to be a comprehensive plan
Trustpilot 4 Stars
Thankfully not had to claim on this insurance, but was easy to set up and appears to be quite a comprehensive plan.

very quick and value for money
Trustpilot 5 Stars
very quick and value for money

Great and easy service
Trustpilot 5 Stars
Great and easy service

Excellent service at a good price 10/10
Trustpilot 5 Stars
Excellent service at a good price 10/10

Got my insurance and I've traveled to…
Trustpilot 5 Stars
Got my insurance and I've traveled to Australia 🇦🇺 with no trouble so far hopefully will come in handy if anything happens

Easy to deal with both online and on…
Trustpilot 4 Stars
Easy to deal with both online and on the phone.

Great cover
Trustpilot 5 Stars
Great cover including lots of sports

5* highly recommended
Trustpilot 5 Stars
Great product and fantastic customer service! Their CS representatives responded to my queries in a efficient and timely manner. I broke my hand and made a claim and it was handled and paid within the time frame I was given. I extended the policy as I extended my stay and I would highly recommend Outbacker to my friends.

great service
Trustpilot 5 Stars
no problems and no issues with applying

Good service.
Trustpilot 4 Stars
Good service, but ALWAYS check the small print. I will use Outbacker again - but because I have been through the checklist numerous times. Outbacker have essentially been more helpful and easier to communicate with than other insurers. There are items that Outbacker don't insure. The fact that it isn't made clear, or that I have to ask, if the gadgets and luggage items that EVERYONE has (and wants to travel with) will not always be insured, is not honest business paractice. The problem is with the entire insurance industry, not just Outbacker. Phone staff have been helpful and timely. Basically, just make it very clear what you want to insure. Most people want to insure things like phones (not SAT phones, like me), speakers, laptops, binoculars, hard drives, etc etc. Making a claim is a different issue - but as with all insurance companies, Outbacker does not deal with this side of the service. I recommend Outbacker. Check the smallprint.