I had a query on my sons policy
I had a query on my sons policy, Mikhala was very helpful
Talked to Suzie
Talked to Suzie. The phone line got cut off and I was impressed she phoned back. Very friendly and made the process very easy and clear
Easy insurance and never had any…
Easy insurance and never had any problems - great price, will definitely book with them again!!
Excellent quick response from Jake and…
Excellent quick response from Jake and customer service colleagues.Not 5 stars due to significant increase in costs to extend policy for short period
Quick and easy
Quick to get through to the person I needed. She was friendly and Easy to deal with, I made the changes to my policy that were needed within minutes which is reassuring when on the other side of the world. Great experience with Nicky
second time i have used this company
second time i have used this company . Online process clear and easy to book. Easy to clarify over the phone with head office too
Professional and informative
Anca was very professional and at the same time she put me at ease. She listened attentively to my query and she asked questions to fully understand my needs.
She gave me all the information I needed and made sure I was ready for my trip.
Thank you again
Absolutely
Absolutely, she was very understanding and polite
Brilliant
Really easy to navigate the site and work out what I was insured for. Very clear and easy to manage
very quick response and super helpful
very quick response and super helpful, thank you!
insurance
easy and simple insurance
Professional friendly service from…
Professional friendly service from Nicky.
Bradley was super helpful on the phone…
Bradley was super helpful on the phone with sorting out an insurance policy. He also had some great advice from when he had been travelling and passed them over to ensure I have the best experience possible, I can’t thank him enough for his time and assistance!
Great and prompt customer service
Great and prompt customer service! Muskaan has helped me out lots regarding different matters and when it was too expensive to add on winter sports for a few days (due to the policy requiring that I paid for the remainder of my policy rather than the few days that I needed it) they were not only very honest regarding this but also pointed me in the right direction.
Very easy to deal with
Very easy to deal with
Tom was not only polite but very helpful
Tom was not only polite but very helpful
Really helpful person on the phone
Really helpful person on the phone, found a cheap price too.