Great experience in purchasing the…

Great experience in purchasing the policy, sales advisor was excellent and helpful.

Really friendly and helpful

Really friendly and helpful - Nicky was fantastic and made the process really understandable and smooth!

Super helpful and clear

Super helpful and clear

Communication and paperwork is…

Communication and paperwork is excellent; only just taken insurance out so no experience of claims process

Easy sorted

Easy sorted

Clear and informative

easy to use, informative. Small wording around policy was not 'sneaky' and instead quite clear.

Really understanding and helpful

Really understanding and helpful. I have used this insurance company twice and it’s always been great - best prices on the market aswell especially for backpackers. I had a problem with cutting my trip short and the customer service was quick to respond and really helpful. I really appreciate it, thank you!

This was so easy to follow

This was so easy to follow. Documents sent via email promptly. Best site I have found and I have been researching thoroughly

Very clear details of documents

Very clear details of documents, thank you

Super helpful and efficient

Super helpful and efficient! Answered my query clearly in less than 2 minutes!

Bradley was extremely helpful and…

Bradley was extremely helpful and answered a number of questions, made me feel comfortable and confident in the insurance package.

Spoke to a real person who was very…

Spoke to a real person who was very helpful

Honest

Honest, friendly,efficient

Excellence customer service

I purchased over the phone and Anca was amazing! She was patient, clear and very friendly. The phone call was quick even though she explained all the steps and helped me through the process. I would highly recommend

Really simple and competitive pricing

Really simple and competitive pricing

VERY EASY TO NAVIGATE WEBSITE AND GET…

VERY EASY TO NAVIGATE WEBSITE AND GET WHAT YOU NEED

Great

Great! Simple and easy to understand!

Having researched Backpacker insurance…

Having researched Backpacker insurance I called Outbacker today for a quote and to ask a long list of questions. Nicky was very helpful and well informed so I felt comfortable about taking out cover with this company. Hopefully I won't have to claim but should the need arise, I feel reassured that my cover is adequate and that help will be immediately available.